Terms and Conditions

Accessible Systems Showroom Product Return Policy:

We offer a 7 day money back guarantee for any reason, excluding all bath, hygiene products and special orders. No other returns can be accepted.

Products purchased in our showroom include a 1 year warranty from the date of installation/completion. Materials, workmanship, and equipment are warranted for defects under normal use and maintenance. This is a labor only warranty. Each fixtures and piece of equipment is covered by a specific manufacturer’s warranty. See the manufacturer’s warranty for details. For additional warranty information on products purchased in our showhome click here.

We will gladly accept your online return within 30 days of purchase, based on the following conditions of the item:

–  Item is returned in original packaging at the customers expense to Accessible Systems return address

– Return authorization is requested within 30 days of delivery from Accessible Systems Inc

– Item is in new, unused condition.

-once return authorization is provided item must be returned within 14 days

-25% restocking fee will apply

Due to personal safety the following items are non- returnable:

– Slings

– Mattresses

– Bathroom safety equipment/Personal hygiene products

Any item custom or special ordered by the manufacture are non-refundable

Once the return is received a credit will be provided based on the above policy, credits will be provided within 7 business days upon item being received by Accessible Systems. Products returned without a return authorization will not receive credit.

If for any reason you are not happy with your product, or if product is damaged or defective please contact: [email protected]

Products purchased online do not include a service warranty. See specific manufacturers warranty for details.
For questions please contact us during our normal business hours at 303-693-7787:
Monday-Friday 8am-5pm
Saturday 10am-3pm