Questions to ask BEFORE you hire a VA contractor…

Are you a licensed and insured VA Contractor?

* Companies who use only sub-contractors are not recommended.



What type of contractor’s license do you have? (A, B, or C)

* Class-C contractors are unable to work in multi-tenant buildings or on commercial properties.



Are you registered with the BBB? What is your rating, and how have any complaints been handled?

* A reputable company will be registered with the BBB and will have addressed any complaints against them.



How many jobs similar to mine have you completed in the past year?

* Choose a company with plenty of experience doing projects similar to yours.



Is your work/craftsmanship guaranteed? For how long?

* Non-reputable companies will not guarantee their work. Once the job is done, they are not obligated to continue serving the customer or address any outstanding issues.



Do you have a service department?

* Some companies will install equipment, but will not perform repairs when it breaks down.



May I contact some of your previous customers to learn about their experience with your company?

* Read reviews, contact previous customers, and get informed about whichever company you plan to work with on your home modifications. Ask for technician bios!



What is the installation timeline for a project like mine, after you receive the approval (PO#) from the VA?

* Know what to expect (and when to expect it!) before you sign on the bottom line.



Do you have a showroom that I can visit to see some of your work?

*Beware of contractors who operate out of their mother’s basements- make sure they can do the quality of work you desire!

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(970) 549-8827

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(801) 784-2707

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(719) 481-5664